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    Senior Claims Handler

    • Salary:
      £35000 - £50000 per annum

    • Location:
      South Wales

    • Job reference:
      BH-156320

    Job Title: Senior Claims Handler – Employers’ & Public Liability (EL/PL)
    Location: South Wales (Hybrid working available)
    Salary: £35,000 – £50,000 per annum (dependent on experience) plus benefits
    About the Role:
    We are seeking an experienced Senior Claims Handler to manage a portfolio of Employers’ Liability (EL) and Public Liability (PL) claims from first notification through to settlement. This role involves assessing liability, investigating claims, and negotiating settlements, ensuring compliance with policy terms and regulatory requirements.
    Key Responsibilities:

    • Manage EL and PL claims from initial notification to resolution.
    • Assess liability and investigate claims, including potential fraud.
    • Negotiate settlements within authority levels.
    • Liaise with policyholders, third parties, and legal representatives.
    • Maintain accurate records and ensure compliance with industry regulations.

    Requirements:

    • Minimum of 5 years’ experience handling EL/PL claims.
    • Strong knowledge of liability claims processes and regulations.
    • Excellent communication and negotiation skills.
    • Proficiency in claims management systems and Microsoft Office.
    • Relevant insurance qualifications (e.g., Cert CII) are advantageous.

    Benefits:

    • Competitive salary based on experience.
    • Hybrid working model.
    • 25 days annual leave plus bank holidays.
    • Pension scheme and life assurance.
    • Opportunities for professional development and further qualifications.

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