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Liability Loss Adjuster – Midlands
Liability Adjuster – Casualty & Liability
Midlands Region | Regional Travel
£45,000 – £55,000 DOE + Company Car/Car Allowance
If you’re an experienced Liability Adjuster looking for a role where your technical ability is trusted, your judgement respected, and your development supported, this could be the next move for you.
You’ll be joining a well-established Casualty & Liability specialist team handling a varied and engaging portfolio of third-party Liability claims, from straightforward slips and trips through to more complex liability investigations connected with major incidents.
What’s in it for you?
- Hybrid working – a genuine balance between home working and modern city centre offices
- Exposure to a wide range of EL, PL and Product Liability claims
- Autonomy to manage your own caseload with the backing of a respected global adjusting practice
- Opportunities to work collaboratively across Major & Complex Loss, Legal, Property and Specialist teams
- Ongoing professional development and support with qualifications
- A role where client relationships and technical quality genuinely matter
The Role
- Manage a mixed caseload of third-party Liability claims, typically up to £100,000
- Handle claims on both an investigate & report only and cradle-to-grave basis
- Carry out thorough investigations to establish liability, causation and quantum
- Provide clear advice and guidance to policyholders, clients and brokers within agreed timeframes
- Produce high-quality investigation and liability reports
- Manage client expectations while delivering against SLA and KPI requirements
- Work closely with internal specialists to ensure claims are handled efficiently and accurately
- Take ownership of issues, remove barriers in the process and drive claims to settlement or repudiation where appropriate
What we’re looking for
- Proven experience handling Employers’ Liability and Public Liability claims
- Exposure to Product Liability and third-party property damage claims
- Strong investigation skills and confidence writing detailed reports
- Solid understanding of the UK insurance market
- Technically competent with a pragmatic, commercial approach
- Comfortable working to client SLAs, productivity and quality standards
- Confident using claims systems, scoping software and handheld devices
- Strong negotiation skills and a customer-focused mindset
- Flexible to travel regionally, with occasional overnight stays
- Full UK driving licence
Job Contact
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