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Insurance Manager
Job Purpose
This role is to assist the Director of Insurance Programmes and Group Insurance Manager in designing and executing the optimal risk transfer strategy for the group using an appropriate insurance programme.
Accountabilities and Activities
Acting as an interface for the Insurance team, responding to a wide range of queries from across the business.
Supporting our claims handling process by interfacing with internal stakeholders and our external claims handlers. Including providing information from across the business for claims defence and settlement.
Supporting the Insurable risk team with the annual insurance renewal programme by:
Gathering key data from across the business
- Interacting with our insurance broker and answering broker and/ or insurer questions.
- Compiling reports to submit to the broker and the insurance market.
- Adding exposure and policy information onto our insurance management information
System.
- Assisting with the provision of our claims data.
- Supporting with departmental procedures and guidelines; ensure all routine tasks/ procedures are documented, revised as needed. Ensure a continual improvement methodology is maintained.
- Supporting the team to build and develop the relationship with insurance brokers, insurers, insurance legal advisors, loss adjusters & risk consultants ensuring that service provision is in accordance with contractually agreed terms where relevant.
- Supporting with the Insurance team’s internal engagement plan across the business by co-ordinating diaries, meetings, minutes, and actions.
- Supporting the Claims Managers where necessary in managing the insured claims process
Experience
Essential
To do this role you need MS Word/ Excel/ PowerPoint/ Outlook and general computing skills, plus communication skills – including interpersonal, negotiation, influencing, written and presenting. Having an interest in Insurance/Risk Management and developing a career as an in-house insurance professional is key. Strong multi-tasking skills and experience of balancing priorities to meet deadlines are important, plus a high degree of literacy (including digital) numeracy. You need to be innovative and willing to suggest and consider alternate approaches that deliver value to the business.
Insurance claims and risk management experience (in-house or for a broker, insurer, claims handler or law firm) is beneficial but not essential as training will be given.
GCSE – grades 9, 8, 7, 6, 5, 4 or grades in Math’s and English
Key Behaviours
- Well organised, flexible and adaptable: Able to work under significant pressure and intensity – handling multiple priorities.
- Desire to study for ACII
Job Contact
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