Data Analyst – Claims | London/Lloyd’s Market Global Insurance Business

Location: City of London (office based 5-days)
Industry: Lloyd’s/London Markets Insurance
Salary: £50,000–£70,000 per annum + bonus and benefits
Type: Permanent

About the Role
We’re working with a Lloyd’s Market specialty insurer & reinsurer to find a talented Data Analyst to join their Claims function. This is a fantastic opportunity to contribute to the development of reporting strategy and analytical capabilities within a high-performing, collaborative environment.

Key Responsibilities

• Partner with internal reporting teams to enhance Claims MI and ensure alignment with business needs across multiple functions
• Review and maintain Claims Management Information (MI), including KPI tracking, ensuring outputs are timely, accurate, and relevant
• Identify and implement reporting improvements to support the evolution of the Claims Operating Model
• Build strong relationships with stakeholders across Underwriting, Finance, Risk, Compliance, Legal, Internal Audit, Operations, and Actuarial
• Facilitate workshops and meetings with senior stakeholders to gather reporting requirements and co-develop solutions
• Support monitoring of key controls and ensure compliance with internal guidelines and regulatory standards
• Contribute to strategic planning and business initiatives through data-driven insights and progress tracking
• Participate in cross-functional working groups focused on improving data quality across the organisation
• Provide support to Claims teams in other office locations when needed, including procedural updates

What Our Client Values
The organisation encourages proactive thinking, continuous improvement, and a collaborative approach to problem-solving. You’ll be expected to:

• Contribute ideas for process and reporting enhancements
• Take ownership of initiatives and drive them forward
• Monitor and measure performance to demonstrate the impact of improvements

Skills & Experience Required

• Minimum 2 years’ experience in a data or reporting analyst role, ideally within insurance or financial services
• Advanced Excel and Power BI skills
• Proficiency in MS Office applications including Word, Outlook, and Adobe Standard
• Strong written and verbal communication skills
• Excellent interpersonal skills with the ability to work across diverse teams and seniority levels
• Proven ability to manage time effectively and deliver accurate, detail-oriented work under tight deadlines
• Self-starter with the ability to work independently and collaboratively