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Pension Client Relationship Manager
Client Relationship Manager (DB Pensions)
A leading UK pensions provider is looking for a proactive and relationship-focused Client Relationship Manager to support Defined Benefit (DB) schemes across employer and trustee clients.
Key responsibilities:
- Manage and coordinate service delivery to clients, ensuring a high-quality experience
- Build strong relationships with employers, trustees, and advisers
- Lead strategic discussions on long-term scheme objectives
- Deliver clear communications (reports, presentations, updates)
- Coordinate client projects, including scheme development initiatives
- Provide expertise on DB pensions, legislation, and industry trends
- Support junior team members and collaborate across teams
- Ensure governance, risk controls, and policy standards are met
Skills & experience:
- Proven DB client relationship management experience
- Strong knowledge of DB pensions, funding, and governance
- Excellent communication skills and stakeholder engagement
- Highly organised with the ability to manage multiple priorities
- Proactive, solutions-focused mindset
- Able to work independently and as part of a team
About the role:
This is a great opportunity to build long-term client partnerships, lead strategic conversations, and contribute to the success of pension schemes within a forward-thinking organisation.
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