X
Send us Your CV
Conduct Risk Analyst – Lloyds Market
Conduct Risk Analyst
This role supports the Compliance function with a primary focus on Conduct Risk . The position works closely with Underwriting, Claims and Delegated Authority partners to help ensure fair customer outcomes and compliance with Lloyd’s and regulatory requirements.
Key Duties
- Manage and oversee the complaints process
- Coordinate, maintain and analyse Conduct and Consumer Duty MI
- Carry out root cause and trend analysis on complaints
- Support escalation and reporting of complaints
- Assist with preparation of reports and papers for internal committees and Boards.
- Provide guidance to the business on conduct risk, product governance and customer outcomes, including for new or higher-risk products.
- Deliver and support conduct and complaints-related training to the business.
- Provide general compliance support and advice as required.
Required Experience
- Minimum 1 years’ experience in a Compliance role, with exposure Complaints.
- Practical experience handling and managing complaints.
- Experience within the London Market insurance environment.
Job Contact
Apply
Not found what you’re looking for? Send us your CV and one of our team will be in touch to discuss opportunities
Registered office:
IPS Group, Bevis Marks House, 24 Bevis Marks, London EC3A 7JB, United Kingdom
View all of our offices© 2026 IPS GROUP
