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Public Liability Claims Handler
Real Estate Casualty Claims Handler
Location: UK-Based (Hybrid Working Options)
Type: Full-Time | Permanent
Salary: Competitive + Bonus + Benefits
Join a Leading Global Loss Adjuster in a High-Profile, Client-Facing Role
Are you an experienced Casualty Claims Handler with a passion for delivering outstanding technical service? We’re recruiting on behalf of a global firm seeking a dedicated professional to handle a portfolio of UK and European Real Estate Casualty Claims, including Public Liability (Injury and Third-Party Property Damage).
What You’ll Be Doing:
– Handling Real Estate Casualty claims from first notification to settlement (cradle-to-grave).
– Conducting thorough desktop investigations and determining policy coverage and liability.
– Managing a portfolio of complex claims across the UK and Europe.
– Liaising with insurers, brokers, policyholders, and internal teams to progress claims and provide excellent customer service.
– Preparing reports, MI, and formal client advice.
– Supporting account management and invoicing functions.
– Ensuring compliance with internal systems, SLA targets, and regulatory standards.
What We’re Looking For:
– 3+ years of experience in Casualty Claims Handling (Public Liability essential).
– Strong technical knowledge of UK claims protocols; EU claims exposure a bonus.
– Experience with desktop-based claims investigation.
– Highly organised with excellent communication and stakeholder management skills.
– Comfortable working both independently and as part of a wider adjusting team.
– Ideally working toward a professional qualification (e.g., CII, CILA).
– Foreign language skills (Spanish, French, German, or Italian) would be an advantage but not essential.
Why Apply?
– Join a respected, collaborative team with a reputation for technical excellence.
– Handle a high-profile, multinational portfolio with room for technical development.
– Competitive salary package including bonus, car allowance, and flexible working.
– Opportunities for career progression and professional development.
Apply Now or contact Kieran on 0121 392 9064 to learn more about this opportunity.
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