Our client; an established Underwriting Business is looking for a Service Desk Analyst to become part of the customer focused Service Desk Team on a 6 month contract. Your duties will include taking ownership of all incidents and requests, troubleshooting and resolving these issues as well as liaising with business users to confirm the successful resolution of them.
You will have operational IT experience in a service desk environment, be ITIL foundation qualified and have a strong understanding of the below:
Candidates from an Insurance Background would be preferred but from Financial Services will also be considered.
Grace Whitwell is an Associate Consultant within the IT Change & Transformation Practice specialising within the Core IT Function across London and the Rest of the UK. She joined IPS from a different background but has previous experience in Telecoms Recruitment.