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Operational Trainer - Claims

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Job details
Operational Trainer - Claims
WEB461197CCO
c£26,000
Bournemouth


NEW : VACANCY REOPENED 2/10/08 - A leading insurer seeks a claims trainer with
proven experience in training delivery and / or individual coaching. It is
expected that you have an up to date knowledge of training and development
theories and /or coaching techniques and you experience should ideally be
Contact Centre based. You will also have a suitable qualification in either
training, or in Insurance, e.g. Insurance Foundation Certificate and progress
towards the Certificate in Insurance.
This is a role for an experienced trainer and your CV should demonstrate a
proven ability to support and mentor less experienced team members by acting
as point of reference. Experience of working in a training department within a
call centre & financial services environment is essential and skills should
include proven experience in the design & delivery of a range of training
topics/activities.
You should be experienced in facilitation (2-10 people), have an understanding
of the basic principles of Insurance. If you understand quantum calculation,
special damages, credit hire and litigation then this will add weight to your
application.



 
Contact details
Craig Coles
023 8048 8799
c.coles@ipsgroup.co.uk