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Job details
Claims Operations Trainer
WEB461192CCO
£25,000 to £30,000 plus leading benefits package
Bristol


A leading insurer seeks a claims trainer with proven experience in training
delivery and / or individual coaching. It is expected that you have an up to
date knowledge of training and development theories and /or coaching
techniques and you experience should ideally be Contact Centre based. You
will also have a suitable qualification in either training, or in Insurance,
e.g. Insurance Foundation Certificate and progress towards the Certificate in
Insurance.
This is a role for an experienced trainer and your CV should demonstrate a
proven ability to support and mentor less experienced team members by acting
as point of reference. Experience of working in a training department within a
call centre & financial services environment is essential and skills should
include proven experience in the design & delivery of a range of training
topics/activities.
You should be experienced in facilitation (2-10 people), have an understanding
of the basic principles of Insuranc. If you understand quantum calculation,
special damages, credit hire and litigation then this will add weight to your
application.

 
Contact details
Craig Coles
023 8048 8799
c.coles@ipsgroup.co.uk